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CUSTOMERS / DELIVERY

Delivery information.

What to expect, when to expect it, and what happens if you miss us.

NEXT DAY

UK next-day

Dispatched by cut-off, delivered the next working day across 99.9% of UK postcodes.

ECONOMY

Economy

A lower-cost option delivering within 2–3 working days.

INTL

International

Inbound consignments clear UK customs before final-mile delivery; timing varies by origin.

On the day

Deliveries are made Monday to Friday, 08:00–18:00. Where your retailer has enabled it you will receive an out-for-delivery notification with an estimated window. A signature may be required for higher-value consignments.

If you are out

Our driver leaves a card and re-attempts the next working day. You can also arrange a redelivery date, redirect to a neighbour, or collect from your local depot — all from your tracking page.

Safe place

Where a safe place has been agreed, we leave the parcel there and record proof of delivery. We never ask you to pay a fee by text or email to release a parcel.

Areas we cover

UK mainland, Northern Ireland, and the Scottish Highlands and Islands. Remote-area consignments may take an additional working day.

Track your delivery